Privacy Policy — pak47

01 Introduction

This Privacy Policy applies to pak47.app and all services offered through the platform, including sports betting, live casino, slots, fish games and bingo. It explains how pak47 collects personal information from players, how that information is used, who it may be shared with, and how long it is kept.

By registering an account on pak47 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how pak47 handles personal data as described here, please do not use the platform.

This policy is written in plain English to make it as easy as possible to understand. We have tried to avoid unnecessary legal language — if anything is unclear, you are welcome to contact pak47 support for a straightforward explanation.

02 What We Collect

pak47 collects personal information in several ways — information you provide directly when registering or contacting support, information generated automatically when you use the platform, and information received from payment providers when you make a deposit or withdrawal.

pak47 only collects information that is genuinely needed to operate your account, process transactions and comply with anti-fraud procedures. We do not collect sensitive personal data beyond what is listed above unless you voluntarily provide it during a support interaction.

03 How We Use Your Data

The personal information collected by pak47 is used for the following purposes:

• Account Management: To create and maintain your player account, verify your identity and process login authentication.
• Transaction Processing: To handle deposits and withdrawals in PKR through JazzCash, Easypaisa, Raast and Bank Transfer.
• Platform Improvement: To understand how players use pak47 and to improve game offerings, navigation and overall experience.
• Fraud Prevention: To detect, investigate and prevent fraudulent activity, duplicate accounts, bonus abuse and money laundering attempts.
• Customer Support: To respond to your questions, complaints or requests related to your account or transactions.
• Responsible Gaming: To monitor gaming patterns and, where necessary, apply responsible gaming tools such as deposit limits or self-exclusion.
• Communications: To send you important account notifications, such as security alerts, policy updates or transaction confirmations.

pak47 does not use your personal data for automated decision-making that produces significant legal effects without human oversight. Where any automated process flags your account — for example, for suspected fraud — a member of the pak47 team will review the situation before any action is taken.

04 Payment Data

All financial transactions on pak47 are carried out in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the actual payment is processed by your chosen payment provider — JazzCash, Easypaisa, Raast or your bank. pak47 receives confirmation of the transaction from the payment provider but does not store your full payment credentials, card numbers or mobile wallet PINs on its own servers.

For the purposes of processing withdrawals and verifying that funds are being returned to the correct account, pak47 retains the following transaction-related data:

• The payment method type used (e.g. JazzCash, Easypaisa, Bank Transfer)
• The transaction reference number provided by the payment provider
• The PKR amount deposited or withdrawn
• The date and time of the transaction

This data is kept for a minimum period to allow for dispute resolution and anti-fraud review. It is not used for any purpose beyond transaction management and fraud prevention.

05 Cookies & Tracking

pak47 uses cookies and similar technologies to make the platform work correctly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. Cookies do not contain viruses or harmful code.

The types of cookies used on pak47 include:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in while you browse the site. Disabling these cookies will prevent the platform from working correctly.
• Preference Cookies: Remember your settings and choices, such as your preferred language or display options, so you do not have to reset them each visit.
• Analytics Cookies: Help pak47 understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is used in aggregate and is not linked to your personal identity.

You can manage or delete cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of pak47, including the ability to stay logged in between sessions. pak47 does not use cookies to track your browsing activity on other websites outside of pak47.app.

06 Sharing Your Data

pak47 does not sell or rent your personal information to third parties. Your data may be shared in the following limited circumstances only:

• Payment Processors: Necessary account and transaction details are shared with JazzCash, Easypaisa, Raast or your bank solely to process deposits and withdrawals.
• Service Providers: pak47 works with a small number of trusted technology partners who help operate the platform — for example, hosting providers and analytics tools. These partners are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
• Fraud and Security: Where there is a genuine suspicion of fraud, money laundering or abuse, relevant information may be shared with specialist fraud-prevention services or law enforcement bodies.
• Legal Obligations: If pak47 is required to disclose information by a valid legal process, we will comply with that obligation. Where permitted, we will attempt to notify the account holder before any disclosure is made.

Any third party that receives data from pak47 is required to handle it securely and only use it for the specific purpose for which it was shared. pak47 does not transfer personal data to parties in countries with weaker data protection standards without appropriate safeguards in place.

07 Data Retention

pak47 keeps your personal data for as long as your account remains active and for a reasonable period afterwards to allow for dispute resolution, regulatory review or fraud investigation. The specific retention periods are as follows:

• Active Account Data: Retained for the full duration of your account's activity on pak47.
• Transaction Records: Kept for a minimum of five years from the date of each transaction to support dispute resolution and anti-fraud processes.
• Support Communications: Retained for up to three years after your last interaction with pak47 support.
• Account Closure: Following account closure, core account and transaction data is retained for a minimum of five years before being securely deleted.

Once a retention period has expired and there is no ongoing legal or investigative reason to keep data, pak47 will delete or anonymise it securely. Anonymised or aggregated data — which cannot be traced back to any individual — may be retained indefinitely for platform analytics and improvement purposes.

08 Security

pak47 takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration or destruction.

• All data transmitted between your device and pak47.app is protected using SSL/TLS encryption.
• Access to personal data stored on pak47 systems is restricted to authorised staff only, on a need-to-know basis.
• Passwords are stored in hashed form and are never visible to pak47 staff.
• Regular security reviews are carried out to identify and address vulnerabilities in the platform.

No online platform can guarantee absolute security. If you suspect that your account has been compromised — for example, if you notice unrecognised login activity or unexpected transactions — please contact pak47 support immediately and change your password.

09 Your Rights

As a pak47 player, you have the following rights regarding your personal data. To exercise any of these rights, contact pak47 support — we aim to respond to all data-related requests within a reasonable timeframe.

10 Minors

pak47 is strictly an adults-only platform. No person under the age of 18 is permitted to create an account or use any service on pak47.app. pak47 does not knowingly collect personal data from anyone under 18.

If pak47 becomes aware that an account has been created by a person under 18, that account will be closed immediately, any balance will be voided, and all personal data associated with the account will be deleted as quickly as possible.

If you are a parent or guardian and believe that a minor has been using pak47, please contact support immediately with the relevant account details so we can take prompt action.

11 Policy Updates

pak47 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For material changes — those that significantly affect how your data is used — pak47 will notify registered players through the platform or via the contact details on their account.

Your continued use of pak47 after an updated Privacy Policy has been published constitutes your acceptance of the changes. We recommend reviewing this page periodically to stay informed about how pak47 handles your data.

12 Contact

If you have any questions about this Privacy Policy or want to exercise any of your data rights, you can get in touch with the pak47 team through the following:

• Email: [email protected]
• FAQ: Visit our FAQ page for quick answers.
• Responsible Gaming: For data matters related to responsible gaming tools, visit our Responsible Gaming page.

pak47 support is available around the clock. Please include your registered username or account email in any data-related request so we can locate your account quickly and respond efficiently.